Privacy policy

Changes to our terms and conditions can always be found on this page.

1. Introduction

At Football Shirt Paradise, we respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and purchase products from us.
By using our services, you agree to the terms described in this Privacy Policy.

2. Who Are We?

Football Shirt Paradise
Email: info@footballshirtparadise.com
Company number: 98600540 (registered at the Dutch Chamber of Commerce)
Tax number: NL868563407B01
We are the data controller responsible for processing your personal data in compliance with the EU General Data Protection Regulation (GDPR).

3. Information We Collect

We may collect the following categories of information:

Identity & Contact Data: name, billing and shipping address, email address, phone number.
Order & Payment Data: order history, invoices, payment details (processed securely by payment providers).
Technical Data: IP address, browser type, device information, cookies.
Usage Data: information about how you use our website (pages visited, products viewed).
Marketing Data: preferences for newsletters or promotional emails (only if you have opted in).

4. How We Use Your Information

We use your personal data for the following purposes:

To process and deliver your orders.
To handle payments securely through trusted and reliable payment processors.
To provide customer support and respond to inquiries.
To send important updates about your orders.
To improve and personalize our website and services.
To send marketing communications, if you have given your consent.
To comply with legal and tax obligations.

5. Legal Basis for Processing

We process your personal data only when permitted by law:

Contract: to fulfill and manage your purchases.
Legal obligation: to comply with tax, accounting, and regulatory requirements.
Consent: for marketing emails and newsletters.
Legitimate interest: to ensure website security, prevent fraud, and improve our services.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary:

Order & invoice data: 7 years (required by tax law).
Marketing data: until you unsubscribe or withdraw consent.
Technical and security logs: for a limited period necessary for security purposes.

7. Sharing Your Information

We do not sell your personal data. We may share data only with trusted third parties, including:

Shipping companies to deliver your orders.
Payment providers to securely process payments.
IT and hosting providers to operate our webshop.
Analytics services (such as Google Analytics, anonymized where possible).
Authorities if required by law.

All third parties are contractually required to handle your data securely and in compliance with GDPR.

8. Cookies & Tracking

Our website uses cookies and similar technologies. Cookies are small text files stored on your device to ensure functionality and improve your experience.

Types of Cookies We Use:

Necessary cookies – required for basic webshop functionality (e.g., shopping cart, checkout).
Performance & analytics cookies – help us analyze website traffic and improve our services (e.g., Google Analytics, anonymized where possible).
Functional cookies – remember your preferences (such as language or login).
Marketing cookies – track browsing behavior to provide personalized offers (only with your explicit consent).

Managing Cookies

On your first visit, you will be asked to accept or reject non-essential cookies.
You can change your preferences at any time via your browser settings or our cookie banner.
Most browsers allow you to refuse or delete cookies; however, disabling essential cookies may affect website functionality.

9. Your Rights

You have the following rights under the GDPR:

Right to access your personal data.
Right to correct inaccurate or incomplete data.
Right to request deletion of your data (“right to be forgotten”).
Right to restrict or object to processing.
Right to withdraw consent (e.g., unsubscribe from marketing).
Right to data portability.

To exercise these rights, please contact us at: [Insert Email Address].

10. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data, including:

Encrypted (SSL) website connections.
Restricted access to personal data.
Regular updates of software and security systems.
Use of trusted third-party providers for hosting and payment processing.

11. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses.

12. Complaints

If you have concerns about how we process your personal data, please contact us first at info@footballshirtparadise.com
You also have the right to lodge a complaint with the data protection authority in your country of residence or where you believe your rights have been infringed.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will always be on this page.